These Terms govern your access to and use of Petals Health services, including our apps, websites, AI-powered tools, provider features, and institution services.
Last Updated: May 18, 2026
Petals Health provides digital health tools for individuals, healthcare professionals, clinics, pharmacies, and other care organizations. Our services are designed to support care navigation, wellness tracking, communication, and operational workflows.
You must provide accurate account information and keep your credentials secure. You are responsible for activity that occurs under your account. Certain provider and institution features may require verification, licensing information, or organization approval.
Petals Health may provide health insights, reminders, and AI-assisted information, but it does not replace diagnosis, treatment, emergency care, or advice from a licensed healthcare professional. Always seek professional medical advice before making health decisions.
You may not misuse the platform, attempt unauthorized access, interfere with service security, upload unlawful content, impersonate another person, or use the service in a way that harms users, providers, institutions, or Petals Health.
Providers and institutions are responsible for maintaining accurate professional, licensing, staff, and organization information. Institution administrators are responsible for managing member access, staff permissions, and organization settings.
Some features may be paid or subscription-based. Pricing, billing terms, renewals, and cancellation rules will be shown before purchase or activation of paid services.
We work to keep Petals Health reliable and secure, but we do not guarantee uninterrupted service. Features may change as we improve the platform, maintain systems, or respond to legal and security requirements.
Petals Health owns or licenses the platform, designs, software, branding, and content we provide. You retain rights to information you submit, subject to the permissions needed for us to operate and improve the services.
To the maximum extent permitted by law, Petals Health is not liable for indirect, incidental, consequential, or punitive damages arising from use of the services. Nothing in these Terms limits rights that cannot be limited under applicable law.
We may update these Terms as our services evolve. The latest version will be posted on this page with an updated effective date.
Questions about these Terms can be sent through our contact form.
Contact Petals Health